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Contact Us
Grosvenor Medical Centre
Grosvenor Medical Centre
23 Upper Grosvenor Road
Tunbridge Wells
Kent
TN1 2DX
Get directions (opens in Google Maps)
Phone: 01892 544777
All calls are now recorded for auditing, training and monitoring purposes.
Disabled Access
- Grosvenor has consultation rooms and treatment rooms on the ground floor. A disabled toilet is also available.
See our disability access policy
Parking
- Grosvenor has emergency parking for patients reserved for those with mobility issues or the very frail.
- Please inform reception if you think you will need one of these spaces at the time of booking.
- Doctors may need to leave on emergency visits at any time so please do not park at the front of the practice or block any cars in.
- Meadow Road multi-storey car park is the nearest available parking and is only a 5 minute walk away.
St James Medical Centre
St James Medical Centre
11 Carlton Road
Tunbridge Wells
Kent
TN1 2HW
Get directions (opens in Google Maps)
Phone: 01892 544777
All calls are now recorded for auditing, training and monitoring purposes.
Disabled Access
- St James has a disabled toilet and also a stair lift to the first floor.
- St James also has a ground floor consulting room accessible to those with disabilities.
See our disability access policy
Parking
- St James has limited parking spaces for patients and time restricted on street parking in Carlton Road.
If patients are expecting a telephone call from the Practice, can they please ensure that they keep their phone with them and alerting so they are able to take the call. Please note: the number will show as a withheld number.
When we're open
Important
We are closed on bank holidays. See our events and closures page to learn more.
Grosvenor
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
St James
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Our telephone hours are Monday to Friday 8:30am to 6pm. Urgent calls only between 8am to 8:30am, 12:30pm to 1:30pm and 6pm to 6:30pm. Please note we will be closed at the weekend and on all statutory public holidays.
Out of Hours
Enhanced Access
Improved Access at Evenings/Weekends
On the 1st October 2018 Improved Access was launched nationwide and you can now see a range of clinical professionals during:
- weekday evenings between 6:30pm and 8pm
- Saturdays and Sundays
These appointments offered could be:
- at your registered practice
- another local GP practices
- another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evening appointments between 6:30pm to 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals. On Saturdays, a clinical professional will be available between 9am to 12pm. On Sundays and Bank Holidays a GP will be available between 9am to 12:30pm (at a hub in Tunbridge Wells or Maidstone).
Who can book these appointments?
Improved Access appointments are available for all patients registered with a West Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6:30pm to 8pm Monday to Friday.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent treatment centre (UTC) if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.