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Contact Us
Grosvenor Medical Centre
Grosvenor Medical Centre
23 Upper Grosvenor Road
Tunbridge Wells
Kent
TN1 2DX
Get directions (opens in Google Maps)
Phone: 01892 544777
All calls are now recorded for auditing, training and monitoring purposes.
Disabled Access
- Grosvenor has consultation rooms and treatment rooms on the ground floor. A disabled toilet is also available.
See our disability access policy
Parking
- Grosvenor has emergency parking for patients reserved for those with mobility issues or the very frail.
- Please inform reception if you think you will need one of these spaces at the time of booking.
- Doctors may need to leave on emergency visits at any time so please do not park at the front of the practice or block any cars in.
- Meadow Road multi-storey car park is the nearest available parking and is only a 5 minute walk away.
St James Medical Centre
St James Medical Centre
11 Carlton Road
Tunbridge Wells
Kent
TN1 2HW
Get directions (opens in Google Maps)
Phone: 01892 544777
All calls are now recorded for auditing, training and monitoring purposes.
Disabled Access
- St James has a disabled toilet and also a stair lift to the first floor.
- St James also has a ground floor consulting room accessible to those with disabilities.
See our disability access policy
Parking
- St James has limited parking spaces for patients and time restricted on street parking in Carlton Road.
When we're open
Important
We are closed on bank holidays. See our events and closures page to learn more.
Grosvenor
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
St James
| Day | Opening hours |
|---|---|
| Monday | 8am to 6:30pm |
| Tuesday | 8am to 6:30pm |
| Wednesday | 8am to 6:30pm |
| Thursday | 8am to 6:30pm |
| Friday | 8am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
Our telephone hours are Monday to Friday 8:30am to 6pm. Urgent calls only between 8am to 8:30am, 12:30pm to 1:30pm and 6pm to 6:30pm. Please note we will be closed at the weekend and on all statutory public holidays.
Out of Hours
Enhanced Access
Improved Access at Evenings/Weekends
On the 1st October 2018 Improved Access was launched nationwide and you can now see a range of clinical professionals during:
- weekday evenings between 6:30pm and 8pm
- Saturdays and Sundays
These appointments offered could be:
- at your registered practice
- another local GP practices
- another local NHS service - such as a General Practice Hub
What type of appointments will be available?
Evening appointments between 6:30pm to 8pm Monday to Friday will be offered by a practice in your area. These appointments will be offered by a range of clinical professionals. On Saturdays, a clinical professional will be available between 9am to 12pm. On Sundays and Bank Holidays a GP will be available between 9am to 12:30pm (at a hub in Tunbridge Wells or Maidstone).
Who can book these appointments?
Improved Access appointments are available for all patients registered with a West Kent practice. However, it will be unlikely that you will be seen by your normal GP and it is likely that you will have to go to a different surgery to your registered practice for these appointments.
How can I book an appointment?
You will not be able to phone the reception staff on Saturdays, Sundays / Bank Holidays or between 6:30pm to 8pm Monday to Friday.
Life Threatening
Call 999 or go to A&E now if:
- you or someone you know needs immediate help
- you have seriously harmed yourself - for example, by taking a drug overdose
A mental health emergency should be taken as seriously as a medical emergency.
Urgent But Not Life Threatening
Visit an urgent care centre if:
- You have an urgent medical issue requiring on the day attention
Non-urgent
Use NHS 111 if:
- You need help now, but it's not an emergency
There will be someone to provide you with advice and to direct you to a clinician if it is necessary.