Nurses Team
Linda Harrison is an Advanced Nurse Practitioner, who is qualified to undertake the diagnosis, investigation and treatment of acute illness, she is also a Diabetes nurse.
Carmel Taylor is also a Diabetes and Respiratory Nurse.
Lucy Mitchell, Practice Nurse started in April 2019.
Helen Lavender, Practice Nurse started in February 2020.
Thea Rigby is a Treatment Room Nurse.
Claire Matthew is a Treatment Room Nurse.
Carly Baker-Hardy is a Healthcare Assistant.
Kathleen Rose-Quinton is a Healthcare Assistant.
Practice Management
The Practice Manager is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology. The Practice Manager supports the GPs and other medical professionals with delivering patient services and also helps to develop extended services to enhance patient care. The Practice Manager's are supported by two Assistant Practice Managers.
Receptionists
The practice employs a team of reception, secretarial and administration staff to help you make appointments, answer queries and deal with administration. All our staff are committed to a high level of customer service. Whatever the problem, we will try to assist and will certainly know who to ask if we cannot deal with it personally.
Community Nurses
Our team of community nurses all work closely with your doctor and provide nursing care within your home when clinically necessary.
Health Visitors
The health visitors are specifically trained in the care of young families and the elderly and can be contacted by telephone on 0300 7900243 for help and advice between 9.00am - 5.00pm Monday to Friday. When they are out, a receptionist is available to take a message. There are various children’s clinics around the area and the health visitors will also visit families at home by arrangement.
Midwives
Mandy Corby and Kelly De Boar are responsible for your ante-natal care Mandy at Grosvenor and Kelly works at both Grosvenor and St James site.
Mental Health Services
We can refer patients to an NHS funded counsellor who sees patients by appointment. We also liaise closely with the community mental health team based at Highlands House and can organise Psychology appointments if needed.
Teaching & Training
We are an approved training practice for qualified doctors who are training to become GP’s. You may be offered an appointment with our trainees who will usually discuss your treatment with one of the Partners. If you would prefer not to see the trainee please inform reception. This will not affect your treatment. On occasions, we may ask if you mind your consultation (but not examination) being video recorded as this is an excellent way to help doctors improve their consulting skills.